FAQ QSE Custom - Québec Singletrack Expérience

Frequently asked questions

Any questions? Maybe the answer is here!

The eventBe part of the Experience

August 14 to 19, 2022

6 days, 6 stages, 6 different destinations, one base camp, located in the heart of Québec City. QSE is the ideal setting to discover the incredible trails of the Québec City region. Two ways to live the experience and become a Qué-Biker:

The ride >The Race >

NewQSE Custom

The experience at the time that suits you best

Live a similar experience to the event at any time of the year, in the company of our guides. We take care of everything to tailor a journey in our trails, perfectly suited to your tastes and abilities.

Discover >

QSE Custom

The packages include a delicious lunch, carried by your guide and enjoyed during a break on the trail. We also offer you a local micro-brewery beer to finish the day in style. You are responsible for other meals.
Of course, with the cute Québec accent.
Absolutely, the safety of our customers is our priority. The guides carry a first aid kit. The destination centers have emergency plans and there are patrollers ready to intervene in the event of an accident requiring evacuation.
No. Our guides are experienced, fit and skillful, but they are there to guide you, not to give you training lessons. They will give you instructions before you start the day and can share tips with you while riding. We take for granted that you have the minimum experience to be in good control of your bike and the physical fitness required to spend a day in the mountain trails.
No. We recommend that you purchase insurance against accidents if your personal one does not cover this activity.
Absolutely, the guide will escort you throughout the mountain bike trails.
Our restaurant partner will be informed and will design meals based on your dietary requirements / restrictions. (Additional costs possible)
Of course, our guides are equipped with the essential tools to repair a flat tire, a broken chain and make adjustments as needed.
For the 3-day and 6-day packages, accommodation is included, and we take care of booking the best location according to your itinerary. If you would like to take care of your own accommodation, this is also possible. The one-day package does not include accommodation, but if you wish, it is possible to add it.
Rental is not included. We can of course add it to the package, at an additional cost. It is important you give us your size. Please note that the availability is limited on weekends and holidays. *Subject to change according to current health regulations.
Yes, we are open to modify your package, in order to provide you with the best experience possible.
Absolutely, this is the main concept of our package. You tell us your needs and we respond with a personalized, turnkey offer, ideal for a hassle-free mountain biking trip.
Transportation is not included. We can add it to the package without any problem, at an additional cost and depending on availability. *Subject to change according to current health regulations.
We do not offer refunds. However, if you are unable to participate, you can postpone your package to a later date or transfer it to another person, for a fee of $ 100 CAD.
For an optimal, safe and personalized service, we have a ratio of 1 : 4, which means 1 guide for 4 people or less. For groups of more than 4 "riders", a second guide is present, allowing the group to split up in case someone gets tired or slightly injured.

YOU HAVE MORE QUESTIONS?

Do not hesitate to contact us, it will be our pleasure to give you the answers!

Contact us

The eventBe part of the Experience

August 14 to 19, 2022

6 days, 6 stages, 6 different destinations, one base camp, located in the heart of Québec City. QSE is the ideal setting to discover the incredible trails of the Québec City region. Two ways to live the experience and become a Qué-Biker:

The ride >The Race >

NewQSE Custom

The experience at the time that suits you best

Live a similar experience to the event at any time of the year, in the company of our guides. We take care of everything to tailor a journey in our trails, perfectly suited to your tastes and abilities.

Discover >

Thank you to ourpartners

Québec Singletrack ExpérienceQuébec Singletrack ExpérienceQuébec Singletrack ExpérienceQuébec Singletrack Expérience